As a Copywriter (Retention/CRM/Email Marketing), you will be responsible for creating compelling, persuasive copy that drives customer engagement and conversion.

What you’ll do:

• Write and edit email campaigns, customer communications, and CRM messaging to improve engagement and conversion rates
• Collaborate with the marketing and creative teams to create compelling, on-brand email campaigns and customer communications
• Develop and test subject lines, calls-to-action, and messaging to improve email performance
• Understand audience and create customer-centric copy that resonates with the target customer
• Stay up to date with industry trends and best practices in customer engagement, email marketing and CRM
• Work with cross-functional teams to develop and execute marketing campaigns
• Collaborate with the design team to develop visually appealing email templates
• Experience working with platforms such as Salesforce Marketing Cloud, Mailchimp, or similar

Who you are:

• Minimum of [3-5] years of experience as a copywriter in an advertising, marketing, or agency environment
• Proven experience in creating customer retention, CRM and email marketing campaigns that drive engagement and conversion
• Strong knowledge of email marketing best practices and technologies
• Excellent writing and editing skills with the ability to write clear, persuasive, and engaging copy
• Experience in customer-centric copywriting
• Knowledge of HTML and CSS is a plus

Team Perks:

• Performance Bonuses
• Stock Purchase Options
• Tuition Reimbursement Program
• Gym Membership Reimbursement
• Commuter Benefits
• Pet Insurance
• Wellness & Mental Health Programs
• Charitable Donation Matching
• Two Paid Volunteer Days Off
• Daily catered lunch when in the office
• Full kitchen with snacks and beverages
• Dog-friendly office
• In-building gym
• CTA stop a block away, Shuttle to/from Metra
• Office located in the West Loop - Chicago's growing center of tech, great cuisine, and high-end bars

Our Company:

The tastytrade family of companies empowers individual traders differently. Founded in 2011 as an online financial media network, tastytrade, Inc. expanded to include other companies like a brokerage firm (tastytrade in 2017), a research lab (quiet foundation in 2018), and a magazine (luckbox in 2019). In 2021, London-based IG Group acquired tastytrade, Inc. and assigned it to lead business in North America, including two of their own established brands – IG US (RFED) and DailyFX. This combined team has years of experience like institutional brokers but also a passion for disrupting the entire trading industry.  
 
Our dream is simple: we want more people to find more success with a better trading experience. That’s why we’re investing heavily in the right people, technology, and media to make that happen in the US and across the globe.

Location: We have two great offices in the West Loop of Chicago and are currently hybrid meaning we’d love to see your face a few days a week at either one!  

 
tastylive
19 N Sangamon St. 
Chicago, IL 60607 

tastytrade 
1000 W Fulton Market #220 
Chicago, IL 60607  

*Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they have every single qualification. Our team is dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly, we encourage you to apply anyways. You may be just the right candidate for this or other roles!